TruChatbot is a no-code solution, fully customizable to your unique process flows, and capable of managing a diverse range of customer queries with precision and speed. By embedding this solution into your website or customer service portal, you empower your customers to get instant resolutions without the need to wait for human intervention. If a situation calls for human support, TruChatbot ensures a seamless transfer to a live agent, guaranteeing a smooth and uninterrupted support experience.
Provides instant, accurate responses, reducing wait times
Free up human agents to focus on complex, high-value tasks
Automate repetitive support tasks, reducing reliance on extensive human resources
Leverages Gen AI using LLM algorithms and interprets customer queries in real-time, delivering accurate and contextually relevant responses
Supports multiple languages, ensuring clear communication no matter where your customers are located
Can be integrated across websites, customer portals, and even mobile apps, providing a consistent experience across touchpoints
Taps into existing resources (manuals, technical documents, and demo videos) to deliver quick, spot-on answers to your customers' queries
Easy to deploy and doesn't require any technical knowhow of the framework or make any code changes
Customers can receive step-by-step troubleshooting guidance for common issues, minimizing downtime and dependency on human support
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Truminds Identity & Access Management System, enables identity management with Multitenancy support